ABC Group Limited Deposit & withdrawal

DEPOSITS AND WITHDRAWALS POLICY

ABC Group Limited.
February 2016

Bank wire transfers:

When depositing by a Bank Transfer, you are required to use only a bank account, which is in your name which should match the name of the trading account exactly. An authentic SWIFT confirmation or Transfer Confirmation, showing the origin of the funds, must be sent to abc-fx.io if requested. Failure to submit such SWIFT/Confirmation may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to your abc-fx.io account. Any withdrawal of funds, from your abc-fx.io account to a bank account, can only be refunded to the same bank account that the funds were originally received from or another bank account in which is also in your name in case the bank account used for the deposit is no longer in operation at the time of withdrawal. Please note that the total processing time for withdrawals to a bank account depends substantially on the currency of the account, as well as location and internal policies & procedures of the recipient’s financial institution. Please expect the funds to be credited to your bank account within 2 to 10 business days, depending on the above.

Credit/ debit cards:

Credit/ Debit card deposits may be performed, according to the credit/ debit card companies' regulations and when a withdrawal is performed returned to the same card from which the funds were deposited.

abc-fx.io is not able to process withdrawals to a card number from which you didn’t deposit before. A withdrawal to a bank account when initial deposits have been performed by credit/debit cards may be executed at abc-fx.io’s discretion. As soon as all previous deposits by card have been withdrawn back to the card used for the deposit, transfer to a bank account may be offered for withdrawal of profits. Funds should be credited to your account within 3-7 working days (depending on your card provider).

abc-fx.io reserves the right to ask you to upload a scanned color copy or photos of both the front and back pages of your card. It is advised that you only leave the 1st and last 4 digits of your card number visible in the image, and cover the CVV number from the back of your credit card. Please note that for cards that don’t show cardholder name, abc-fx.io may require from a Client documental proof of card ownership, such as a confirmation letter or statement by the card’s issuer.

The company takes extreme precautions when dealing with security alerts for credit card payments in order to protect our and our clients' financial integrity. For this reason, although we strive to credit our clients' Credit/Debit card deposits as soon as possible, we do not undertake nor promise to be able to ensure such crediting immediately after the depositing, as in some cases additional verification of payments is likely to be required.

Commissions may apply based on some service providers charged by your bank. For current information please refer to your Bank.

In some rare cases if your card does not belong to CFT/OCT programs, by which your card issuer allows withdrawals above the deposited amount, we will not be able to process the transaction. In this case you may withdraw your funds via bank transfer instead. abc-fx.io cannot determine if your card belongs to this program and accepts such transactions until we receive your withdrawal request. You should consult with your card issuer for any further information. Dixipay Ltd is the verified acquirer for VISA/MASTERCARD.

General

Funds deposit and withdrawal is only available for clients who have been identified and assessed by abc-fx.io, and confirmed their contact details. Clients would be required to upload their supporting documents, such as Photo ID and Proof of Address, and have their trading account verified, so as to be able to deposit amounts in excess of EUR 8,000 and trade. Until the account verification procedures are completed, we will only be able to accept and hold limited deposits in the aggregate amount of up to EUR 8,000 from a Client’s bank accounts with EC/EEC financial institutions, or from Credit/Debit cards issued by such institutions.

Please note that abc-fx.io will be legally required to return any Client’s deposits made into unverified trading accounts in case the verification procedures are not completed within 15 days of the first deposit date, and/or in case such deposits originate from outside of the EC/EEC area.

Upon submitting a withdrawal request you may be required to submit further documentation as may be required from time to time by Anti Money Laundering (AML) regulations, Credit/ Debit Card companies, Electronic Payment providers and abc-fx.io. abc-fx.io reserves the right to impose withdrawal limits and withdrawal fees in its system.

abc-fx.io cannot accommodate withdrawal requests for floating trading profits. A trading position will need to be closed before any profits attributed to it may be withdrawn. No Third Party Payments are allowed under any circumstances.

This policy protects both us, and our clients against fraud and money laundering as abc-fx.io only transfers funds back to the source of the original deposit. abc-fx.io, at its sole discretion, may execute withdrawals to a facility other than the facility used for the original deposit. abc-fx.io reserves the right to require the client withdrawal method on the abc-fx.io’s discretion.

Clients shall request, under all circumstances, to withdraw funds from their trading accounts in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by abc-fx.io into the transfer currency.